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Questions
Creating a custom theme is not free. A theme with basic functionality costs €20.
You must contact us on discord by opening a ticket and providing the graphic components necessary to create your theme.
You must contact us on discord by opening a ticket and providing the graphic components necessary to create your theme.
To fix this problem, simply delete your browser caches
We are looking for a serious partner. Our partnership policy is based on principles of rigor and truthfulness. Therefore, when a partnership is concluded it is important to respect the requirements and apply them to make the partnership last. In the event of non-compliance, the partnership contract may be terminated and it will be impossible to re-enter into a new partnership.
The prerequisites for applying for a partnership are as follows:
- If you are the creator of a Minecraft server, you must have a discord server with at least 250 members (an active minimum) **OR** a website with at least 500 registered users with whom you can communicate by email or other means of communication (also with minimum activity required and no fake users)
- If you are a community on Discord, you must have a Discord server with at least 500 active members
In other cases, please contact us so that we can consult and together define the criteria according to your situation.
Being a partner gives you the following advantages (no negotiation possible):
- Advertising on our discord. You will need to send us a presentation so that we can display it on the discord server
- Scout offer (for more information about the offer, go to the website)
In return we expect:
- Advertising at regular intervals (respectively every week) to promote our platform
The prerequisites for applying for a partnership are as follows:
- If you are the creator of a Minecraft server, you must have a discord server with at least 250 members (an active minimum) **OR** a website with at least 500 registered users with whom you can communicate by email or other means of communication (also with minimum activity required and no fake users)
- If you are a community on Discord, you must have a Discord server with at least 500 active members
In other cases, please contact us so that we can consult and together define the criteria according to your situation.
Being a partner gives you the following advantages (no negotiation possible):
- Advertising on our discord. You will need to send us a presentation so that we can display it on the discord server
- Scout offer (for more information about the offer, go to the website)
In return we expect:
- Advertising at regular intervals (respectively every week) to promote our platform
Don't panic! This is neither a bug nor a problem. Due to browser caching, it may take approximately 30 minutes or more for
the update is sent to your launcher.
If you encounter a problem with your launcher that you can't figure out, you can open a ticket in the "support" section.
from your customer area or on discord. Before opening a ticket, please respect the following rules:
Before contacting us, you must first make sure that you are dealing with a real bug. To do this, talk to the community about it either in passing
through the forum or through discord or open a ticket to ask for help from a member of the team. He will be able to confirm the bug and will be able to
also guide you in writing your bug report.
The model to recommend for writing a bug report is the step-by-step model which is as follows:
Name: Ex: Non-clickable button
Severity: Low/Medium/High
Theme: Ex: LShadow
Time of occurrence (Optional): Ex: At connection
The model to recommend for writing a bug report is the step-by-step model which is as follows:
Name: Ex: Non-clickable button
Severity: Low/Medium/High
Theme: Ex: LShadow
Time of occurrence (Optional): Ex: At connection
Open a ticket in your customer area or on Discord by detailing and arguing your ideas.
Interesting ideas are retained by our team and then transferred to an appropriate list on a site
Interesting ideas are retained by our team and then transferred to an appropriate list on a site